I would like a refund: what is the process?How long will my refund take?How will I get my refund?I would like to ask for a refund but I have switched credit cards since the initial order. How do I do this?I would like to return my product for an exchange: what is the procedure for exchanging a product?I have sent my package back but I still haven't received my new product / How long will it take for me to receive my new product?
How long will my refund take?
You can exchange your product within 100 days if you want a different colour or size, or request a full refund.
All you need to do is send back your PERCKO product in its original condition and packaging to the below address along with this form.
PO BOX 7861
Kettering
NN16 6PY
United Kingdom
The product must be returned in good condition. Once the product is received, you will be fully refunded for the amount of your returned product. If you have benefited from a promotion requiring the purchase of two products and you return your order partially, you will be reimbursed the difference between the amount paid and the unit price without promotion. Please note that the cost of returning a product for a refund is the responsibility of the customer.
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