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  • FAQs
  • Payment methods and e-gift Card
  • What are the withdrawal rights of the e-gift card?
  • What are the withdrawal rights of the e-gift card?

    In the case of an e-gift card purchased on the site :

    • - for the purchaser: The e-gift card cannot be exchanged or refunded in any form whatsoever, even partially, particularly in the event of loss, theft or expiry.
    • - For the beneficiary: If an order is paid for in full by an e-gift card and the product is not suitable, the Beneficiary of the e-gift card may benefit from an exchange. If an order is paid for with an e-gift card and another means of payment, only products of equivalent value to the amount of the payment are refundable; otherwise all products in the order may be exchanged. In the case of an exchange, the cost of return will be charged to the beneficiary.
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