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Back Health
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  • FAQs
  • Order and delivery
  • My order was confirmed but I haven't received the confirmation email.
  • What is the current status of my order?Where can I find my reference number?My order was confirmed but I haven't received the confirmation email.Can I change my delivery address?Can I cancel or change my order?

    My order was confirmed but I haven't received the confirmation email.

    The confirmation emails are sent automatically immediately after confirmation of payment. If you haven't received anything, please double check your spam folder.

    If the email isn't there, get in touch using our contact form.

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